My Passport Ultra Mac Not Showing Up

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  1. My Passport Ultra Mac Not Showing Up On Mac
  2. Passport Hard Drive Not Recognized
  3. Why Is My Passport Ultra Not Showing Up
  4. Wd Passport Not Showing Up
  5. My Passport Ultra Not Showing Up Mac

Easiest Way to Fix WD Passport Not Showing Error

My Passport Ultra Mac Not Showing Up
  1. 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
  2. 2. Open its properties and then open drivers, simply uninstall it.
  3. 3. Unplug your passport drive.
  4. 4. Restart your computer and insert/plugin your passport again into PC.

Follow to learn how to make your WD Passport external hard drive detected again:

I have a MAC Book Pro and also have the WD Passport, it was working just the other day and now it wasn't. I could hear it working and see the white light on but it was NOT showing up in devices but WAS showing up in disc utility. Here's what I did; With my WD Passport plugged in I went to; FINDER.

  • Included WD Discovery software lets you connect to popular social media and cloud storage services like Facebook, Instagram, Dropbox and Google Drive so you can import your photos, videos and docs to the My Passport for Mac drive to help preserve your online life. WD Discovery can also manage your drive through WD Drive Utilities.
  • The My Passport for Mac drive works with Apple Time Machine, and included WD Security software helps protect your data. More Space For Itunes And Photos SSD-based Mac computers are great, but sometimes you need more space for.
Why Is WD Passport Not Showing Up
5 Fix for My WD Passport Is Not Showing Up on Computer Error
Quick Fix. Try a Different USB Cable/Port or PC
Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
Method 3. Update Device Driver to Make WD Drive Work, Detected
Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive

How Do I Fix My WD Passport Ultra Not Showing Up on My Computer

  • Aug 24, 2021 Why Is My WD Passport Not Showing UP My Passport Ultra Mac Installation. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: 1.
  • Use Disk Utility on Mac to Repair WD My Passport Not Showing Up Consider Mac Disk utility as the medical help that offers the preliminary first aid to a corrupted WD passport without formatting it. In addition, disk utility incorporates disk management that serves as a repair tool to remove the inner disk errors and other bugs from your.

'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?
'

If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.

On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.

Why Is My WD Passport Not Showing UP

There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:

  1. 1. A faulty USB port/cable, or a damaged USB hub on PC
  2. 2. No drive letter is assigned to WD Passport drive
  3. 3. Corrupted file system or bad sectors makes WD drive unreadable
  4. 4. WD drive driver is out of date
  5. 5. Universal USB controllers drivers are outdated

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.

5 Fixes to Remove WD Not Showing Up/Not Detected Error:

Quick Fix. Try a Different USB Cable/Port or PC

When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.

How To Install Wd Passport

Step 2. Reconnect the WD drive via a new USB hub or to a new computer.

  • If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
  • If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.

You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.

Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable

When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:

Ultra

Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths..'.

Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.

Why is my passport ultra not showing up

If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.

Step 4. Then restart PC and you can check out whether the problem still exists or not.

Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up

If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.

Follow to see how to fix corrupted system files and bad sectors on WD device:

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

Method 3. Update Device Driver to Make WD Drive Work, Detected

When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:

Manually Download and Install WD Device Driver:

Step 1. Right-click on the Windows icon at the left corner and select Device Manager.

Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.

Step 3. Right-click on Unknown device > select Properties.

Step 4. Go to Details tab > Set Property to be Hardware Ids.

Step 5. Right-click the top Value and click Copy.

Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.

Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.

Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select Device Manager.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive

When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. So the last efficient way that you can try is to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Extra Important Tips

If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:

  1. 1. Copy and backup important data from your WD hard drive to another storage device.
  2. 2. Format WD hard drive or external hard drive to NTFS for saving data again.

If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:

  1. 1. Search and find some manual guide online to check the physical error on your WD hard drive.
  2. 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)

Conclusion

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again.

If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC.

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page)

  1. #1. Reconnect WD Passport to Mac
  2. #2. Change WD Passport drive letter
  3. #3. Remount WD Passport to Mac
  4. #4. Update WD Passport drive driver
  5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

Wd My Passport Drive For Mac

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

How To Use My Passport Wd

3. Why is my external hard drive not showing up?

Accordingly, there are many reasons that may cause your external hard drive not showing up. Here is a list of major reasons:

  • The external hard drive is not connected to the PC correctly
  • Faulty USB cable or USB hub
  • External hard drive is not initialized
  • External hard drive is doesn't contain a volume
  • External hard drive has no drive letter
  • External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.

Install Wd My Passport Driver

Fixed: Western Digital My Passport Go Keeps Disconnecting

Wd Drive My Passport For Macbook Pro

  • If your Western Digital My Passport Go setup keeps disconnecting, then first, check if the USB cable is connected properly.
  • Make sure that you are using the USB cable provided with your passport package.
  • Try to run a test using DLG. If the above troubleshooting method does not fix the issue, then follow the instructions given below.
  • Navigate to your system Control panel section.
  • Click the Change button and choose the Small option.
  • Now, all the icons will be displayed on the screen.
  • Click Power Options Change Plan Settings Change advanced power settings.
  • Locate the USB Settings option and select it.
  • Click the plus icon beside the USB Settings option.
  • Now the USB Selective Suspend Settings option will be displayed, select it.
  • Under the USB Selective Suspend Settings section, you can find two options; On battery and Plugged in.
  • Make sure that both of the options are disabled.
  • If not, disable it, and click the Apply button followed by OK.
  • If the issue persists, then contact the technical expert's team.

Completely repartition the drive and reformat. If you have installed any WD software on your computer be sure to remove it completely.

So, I just bought a WD Passport Ultra 2TB to use for changing files between a Windows and a Mac. I downloaded NTFS-3G to be able to read and write to my Mac and Windows. Solved WD Passport only works on mac - need to copy all files (in GBs) to Windows; solved WD HDD from iMac won't show up with Windows/Mac as external HDD.; solved WD My Passport Ultra does not.


Drive Partition and Format


1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.

My Passport Ultra Mac Reader For Windows Formatieren


If you are preparing an external or a non-startup drive, then open Disk Utility in your Utilities folder.

Ultra


My Passport Ultra Mac Not Showing Up On Mac

2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say 'Verified' then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.


3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.


4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.


5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.

Passport Hard Drive Not Recognized

My Passport Ultra Mac Installation


6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.


Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.

Why Is My Passport Ultra Not Showing Up

Nov 27, 2013 8:31 PM

Wd Passport Not Showing Up

My Passport Ultra Not Showing Up Mac

    WD Drive Utilities for Windows
    File Size: 15.5 MB
    Version: 2.0.0.63
    Release Date: 08/05/2019Release Notes
    Description
    This installer - WD Drive Utilities and WD Security, are contained within the WD Drive Utilities and the WD Security zip files and installs custom Western Digital software for WD USB and FireWire enabled external hard drives under Macintosh computers.
    Supported Operating Systems
    • Windows Vista (32 & 64 bit)
    • Windows 7 (32 & 64bit)
    • Windows 8 (32 & 64bit)
    • Windows 8.1 (32 & 64bit)
    • Windows 10
    Instructions
    Unzip the file into a folder and double click the .exe file to install
    WD Security for Windows
    File Size: 14.6 MB
    Version: 2.0.0.63
    Release Date: 08/05/2019Release Notes
    Description
    This installer - WD Drive Utilities and WD Security, are contained within the WD Drive Utilities and the WD Security zip files and installs custom Western Digital software for WD USB and FireWire enabled external hard drives under Macintosh computers.
    Supported Operating Systems
    • Windows Vista (32 & 64 bit)
    • Windows 7 (32 & 64bit)
    • Windows 8 (32 & 64bit)
    • Windows 8.1 (32 & 64bit)
    • Windows 10
    Instructions
    Unzip the file into a folder and double click the .exe file to install
    WD Backup
    File Size: 7.11 MB
    Version: 1.9.7117
    Release Date: 08/05/2019Release Notes
    Description
    WD Backup is an easy-to-use backup application. It automatically protects your files, photos and documents with on premise backups to a WD drive as primary storage. Off-premise backups to a cloud as secondary storage for disaster recovery purpose.
    Supported Operating Systems
    • Windows 10
    • Windows 8.1
    • Windows 7
    • Windows Vista
    Instructions
    Unzip the file into a folder and double click the .exe file to install
    WD Universal Firmware Updater for Windows
    File Size: 3.30 MB
    Version: 4.0.1.4
    Release Date: 03/05/2019
    Description
    This Universal Firmware Updater automatically detects and installs the latest firmware update available for your hard drive.
    Supported Operating Systems
    • Windows 7
    • Windows 8
    • Windows 8.1
    • Windows 10
    Instructions
    1. Disconnect all other external drives from the computer except one My Book or My Passport.
    2. Download WDFirmwareUpdater.zip to your desktop.
    3. Extract the file using an extraction utility.
    4. Once extracted, double-click on the file named WDFirmwareUpdater.zip
    5. Click 'Continue.'
    6. Click 'Accept' on EULA.
    7. Please wait a few minutes until the required update modules are downloaded.
    8. If the drive displayed is the correct drive, click 'Continue.'
    9. Please wait a few minutes while your drive’s firmware is updated.
    10. Click 'Exit.'
    11. Please remove the USB and power cable. Wait 10 seconds and then connect the power cable and USB cable.
    12. Reboot your computer.
    WD SmartWare
    File Size: 39.9 MB
    Version: 2.4.21
    Release Date: 05/25/2018Release Notes
    Unsupported Products
    • New My Passport
    • New My Book
    • 8TB My Book drives with 8 character serial numbers
    We recommend using WD Backup or Acronis True Image WD Edition Software.
    Description

    Note: If you are running WD SmartWare version 1.1.x or 1.2.x, you are required to set up and enable a new backup plan once the WD SmartWare 2.0 upgrade installation has completed.

    Software that facilitates automatic and continuous backup of all your files.
    Supported Operating Systems
    • Windows 10
    • Windows 8
    • Windows 7
    • Windows Vista
    Instructions
    1. Download the Windows WD SmartWare Software Updater to your hard drive.
    2. Locate and launch the WD SmartWare Software Updater.
    3. Follow the on-screen instructions to complete the update.
    4. After the update completes, restart your computer to finalize the update process and launch the WD SmartWare software.
    5. Open WD SmartWare, click the Backup tab and verify Start Backup is active. Make backup selections (choose either Category or File Backup) and Click Start Backup to resume automatic continuous backup.